“You can manage things but how about knowing how to manage people?”

A session at VJIM Hyderabad with Ms. Vijay Lakshmi, Head, L & D, Nspira Management Services and Mr. Phani Kumar, Manager HR, Kogentix on the importance of HR in any organization

“Things can be managed but a true manager is someone who knows how to manage people,” said Ms. Vijay Lakshmi, Head L & D, Nspira Management Services at a latest seminar at Vignana Jyothi Institute of Management, Hyderabad which was around the topic- "Role of HR in Organisational Citizenship Behavior (OCB).

Hosted for the PGDM students of the school by the HR Committee, this 20^th August seminar also had Mr. Phani Kumar, Manager, HR, Kogentix interacting with the students and taking their questions.

Ms. Lakshmi explained how the role of an HR has come a long way in India and how it is evolving every single day. “It isn’t easy to handle the Human Resource of a company because managing people is the toughest job ever in the field of management, and the expectation of the organization on HR is high because now a days people not only want smart TV and mobile but also smart employees,” exclaimed Ms. Lakshmi. 

The OCB interaction touched topics like-

a. Organizational Citizenship Behavior

b. Importance of HR in developing OCB

c. Understanding the impact of effectiveness of OCB in organizations

Organizational Citizenship Behavior is something an individual plays independently within an organization and unless you are trained in it or attentive towards it, you will not contribute to the overall growth of the organization. To define it in simpler ways, OCB is a person's voluntary commitment within an organization or company that is not part of his or her contractual tasks.

Mr. Kumar simplified it for the students further by explaining how one can achieve OCB by following the below listed factors:

·         Altruism – quality of unselfish concern of others

·         Courtesy – polite behavior

·         Sportsmanship – fairness in following rules

·         Conscientiousness – reasonable level of self-control

·         Civic sense how well a person represents an organization

“Anybody can perform well in work allotted to him/her, but a true employee is he who goes an extra mile to perform extraordinarily,” said Manager, HR, Kogentix in his speech. “He’s the successful employee and organization needs such people,” Mr Kumar added further.