Decision making is a difficult process and is even more
challenging when made in a group. The probability of conflict in a group
decision making is very high as the everyone’s approach to a problem can be
different. Some people may fight for recognition thereby overshadowing others
in the process whereas a few might become over-critical or disruptive. Yet
another category could be the ones who go into complete silence thereby leading
to a loss in terms of idea generation.
You will find yourself in similar situations many a times once you
have completed a degree from one of the top PGDM
Colleges in Hyderabad. Dealing with such a situation can be a good learning
experience. In your PG Diploma in
Business Management, there would be a lot of projects that you would be
doing in a group and hence you might come face to face with such a situation.
Dealing with it in the right way can actually work wonders for you. The
Stepladder Technique is a useful method for ensuring a seamless group decision
making.
What Is The Stepladder Technique?
It is a simple tool that was Developed by Steven Rogelberg, Janet
Barnes-Farrell and Charles Lowe in 1992. It manages how various members enter
the decision-making group and encourages all members to contribute to the
decision making process on an individual level before they get influenced by
anyone else. This technique helps in creating a wider variety of ideas and
prevents people from "hiding" within the group. It also protects
people from being "stepped on" by other louder members of the group.
The Stepladder Technique has five basic steps.
Step 1 : Before starting the group decision making activity, present the
problem to each member individually. Give them sufficient amount of time to
think of the possible solutions to the problem in hand.
Step 2 : Form a small or core group of two or three members and have them
discuss the problem.
Step 3 : Add an additional group member to this core group and let him
present the ideas to the former group. Let them discuss all the options before
coming to a common solution.
Step 4 : Add on another member and let them come to a common solution.
Repeat this process till the time you have covered all the members in the
group.
Step 5 : Come to a final decision
only when all the members have gotten a chance to present their ideas.
The Stepladder Technique is a step-by-step approach that ensures equal
participation where even the most shy and quiet members of the group also get a
chance to present their ideas. It helps you ensure that all the members of a
group are heard and no potential idea got left out. In this approach all the
possible solution are put on the table and discussed and weighed without any
bias.
Thanks for sharing this technique it will help me a lot during my case studies. Currently i am pursuing my MBA from one of the reputed MBA college in delhi
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